Comments on: Verizon is fixin to give me a stroke http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/ Thu, 04 Dec 2008 20:22:57 +0000 http://wordpress.org/?v=2.1.2 By: Erin http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21724 Erin Fri, 02 Feb 2007 13:55:09 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21724 First comment, WOOT! I love verizon. I've had them for close to 10 years. They rock! If your point of contact can't help you I'd call back again and speak to someone different. Seems to me that they could at least adjust your contract back down to 1yr First comment, WOOT!
I love verizon. I’ve had them for close to 10 years. They rock!
If your point of contact can’t help you I’d call back again and speak to someone different. Seems to me that they could at least adjust your contract back down to 1yr

]]> By: VirginiaGal http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21725 VirginiaGal Fri, 02 Feb 2007 14:01:11 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21725 Verizon as corporation sucks big, fat, hairy, monkey balls. Suffice it to say, husband received a bluetooth earpiece dealy for his phone for x-mas. Turns out it was not the one he wanted. Since we are not the return immediately types (better things to do like playing PC online games) we recently went to a Verizon kiosk in one of those big box retailers...they don't carry the one he wanted, and even though we have the receipt, package not opened, etc the manager had no leeway to resolve our return. Since we do not have the exact credit card on which it was purchased (*hello, it was a gift!*), even though we do have a card on the same account but with different last 4 digits, they cannot put a credit on the card; and since it is outside of the normal return period (15 freaking days) the computer system will not let them submit the paperwork for a refund check which would still take 8-12 weeks to process. So, now we have to get it back to the person who did the giving and they have to do the return thing. What a huge fricking pain in the ass! My sympathies for your situation. Verizon as corporation sucks big, fat, hairy, monkey balls. Suffice it to say, husband received a bluetooth earpiece dealy for his phone for x-mas. Turns out it was not the one he wanted. Since we are not the return immediately types (better things to do like playing PC online games) we recently went to a Verizon kiosk in one of those big box retailers…they don’t carry the one he wanted, and even though we have the receipt, package not opened, etc the manager had no leeway to resolve our return. Since we do not have the exact credit card on which it was purchased (*hello, it was a gift!*), even though we do have a card on the same account but with different last 4 digits, they cannot put a credit on the card; and since it is outside of the normal return period (15 freaking days) the computer system will not let them submit the paperwork for a refund check which would still take 8-12 weeks to process. So, now we have to get it back to the person who did the giving and they have to do the return thing. What a huge fricking pain in the ass! My sympathies for your situation.

]]> By: Kathy T. http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21734 Kathy T. Fri, 02 Feb 2007 15:05:21 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21734 What bothers me most about these cell phone companies is that they give NEW customers the best deals while they treat people who have been faithful, on-time-bill-paying customers like shit. Hate 'em! What bothers me most about these cell phone companies is that they give NEW customers the best deals while they treat people who have been faithful, on-time-bill-paying customers like shit. Hate ‘em!

]]> By: VA Bluebelle http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21738 VA Bluebelle Fri, 02 Feb 2007 15:54:26 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21738 Fight for your rights, my man! We have Verizon Wireless, too. For both business & personal. I had alot of problems at first, had to watch bills closely for charges that were included in contract, etc. So I called *611, and called, and called everytime I got a bill then called again. I have to say that overall they resolved every single issue in our favor and once the kinks were worked out I have nothing but love for Verizon. Fight for your rights, my man! We have Verizon Wireless, too. For both business & personal. I had alot of problems at first, had to watch bills closely for charges that were included in contract, etc. So I called *611, and called, and called everytime I got a bill then called again. I have to say that overall they resolved every single issue in our favor and once the kinks were worked out I have nothing but love for Verizon.

]]> By: Jane http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21740 Jane Fri, 02 Feb 2007 16:17:01 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21740 Cable companies are famous for treating new customers way better than old ones too. That's not nice!! Dear Mr. Hulk, I hope you did not rip your shirt and pants. After what you did to your brown suede pants you must be getting low in the wardrobe department. I don't think the world is ready for Naked Jake! Cable companies are famous for treating new customers way better than old ones too.
That’s not nice!!

Dear Mr. Hulk,

I hope you did not rip your shirt and pants. After what you did to your brown suede pants you must be getting low in the wardrobe department.

I don’t think the world is ready for Naked Jake!

]]> By: Atomictumor http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21741 Atomictumor Fri, 02 Feb 2007 16:21:35 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21741 Well, I'm still waiting for a response from the office point of contact, so we'll see what happens. Well, I’m still waiting for a response from the office point of contact, so we’ll see what happens.

]]> By: LissaKay http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21744 LissaKay Fri, 02 Feb 2007 16:41:59 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21744 Huh ... and here I thought no one could be as bad as Sprint. At least they give you a $25 credit whenever they screw up ... and they have screwed up my bill and/or service to the tune of $150 in the last 6 months! But I know the rage, man ... Huh … and here I thought no one could be as bad as Sprint.

At least they give you a $25 credit whenever they screw up … and they have screwed up my bill and/or service to the tune of $150 in the last 6 months!

But I know the rage, man …

]]> By: Sarah http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21755 Sarah Fri, 02 Feb 2007 17:54:42 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21755 Sounds like you need eff their shit up Joe Pesci style. It's not pretty, but you'll get what you need. BTW, the category for this had me rolling. Sounds like you need eff their shit up Joe Pesci style. It’s not pretty, but you’ll get what you need.

BTW, the category for this had me rolling.

]]> By: snakeepoo http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21756 snakeepoo Fri, 02 Feb 2007 17:58:39 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21756 Don't let em do you like that, AT!! Take it to the streets, man!! Seriously though, as far as service area and call quality, Verizon seems to be at the top. We had to switch when we moved out here to the Poconos. We live out in the middle of nowhere and Verizon is the only company that gets a signal out here. For customer service problems like yours they really seem to suck though. We've had some issues as well. I still haven't figured out how far up the chain you have to go to get something fixed. Although when I call customer service at least I don't get someone in India (yet!) like I did with Sprint. I think you've got the lesser of all the evils in Verizon. Good Luck! Don’t let em do you like that, AT!! Take it to the streets, man!!

Seriously though, as far as service area and call quality, Verizon seems to be at the top. We had to switch when we moved out here to the Poconos. We live out in the middle of nowhere and Verizon is the only company that gets a signal out here. For customer service problems like yours they really seem to suck though. We’ve had some issues as well. I still haven’t figured out how far up the chain you have to go to get something fixed. Although when I call customer service at least I don’t get someone in India (yet!) like I did with Sprint.

I think you’ve got the lesser of all the evils in Verizon. Good Luck!

]]> By: Denette http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21829 Denette Sat, 03 Feb 2007 06:33:46 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-21829 US Cellular is the shit son. We have been with them 4 yrs and had nothing but A+ service and hardly no dropped call. Not to mention 4 lines for 130 a month with taxes and everything. US Cellular is the shit son. We have been with them 4 yrs and had nothing but A+ service and hardly no dropped call. Not to mention 4 lines for 130 a month with taxes and everything.

]]> By: Jazzy http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-22154 Jazzy Sun, 04 Feb 2007 22:53:49 +0000 http://www.atomictumor.com/2007/02/02/verizon-is-fixin-to-give-me-a-stroke/#comment-22154 I had issues with Verizon when I first got them, so much so that I found the CEO's name and searched yahoo and found his home address and sent a nice little certified letter to his home. His wife signed for it. It still took them 2 weeks to call me but the fixed my stuff. Good luck. I had issues with Verizon when I first got them, so much so that I found the CEO’s name and searched yahoo and found his home address and sent a nice little certified letter to his home. His wife signed for it. It still took them 2 weeks to call me but the fixed my stuff. Good luck.

]]>