Verizon is fixin to give me a stroke
Friday, February 2nd, 2007OK, so I got my bad ass phone, yes. I also signed up for a years service with Verizon to get the thing, with a 20% employee discount on account of working for a company that finangled a 20% employee discount with Verizon, so I got a reduced price on the phone and the service.
Good deal, right?
Yeah, I thought so too. Until I got the ‘welcome’ thing in the mail a few days after getting and activating the phone, which had my contract end date as 1/2009. “Hmm,” I thought “I’m not a mathematician, but that looks like a two year contract.” I’m not necessarily adverse to a two year contract, but if thats what I get, I should have the two year discount on the phone, and shouldn’t have paid the activation fee, because thats what it says all big and black on the website I ordered the stuff through.
So, I sent em an email. I said something to the effect of:
“Hey guy, there appears to be a problem with my dealy. I believe that you’re either short a year, or short about a hundred bucks. Go ahead and get with your people, and then straighten me out, and then I’ll continue going around happy”
And they replied (this is all paraphasing now):
“No.“
Well, thats a pisser. So I took a screenshot of the website showing the price I paid as the 1 yr contract price, and a price significantly lower as the two year, and replied suggesting that perhaps they rethink the issue.
My response:
“You’re dumb. No.“
Yeah, they told me that it clearly states that 249 is the two year price. I opened up the screenshot again, just to make sure that the moonshine hasn’t dulled my senses, and no, it seems to be agreeing with my original point. This was at 6 AM this morning, and my blood pressure started to rise. That right eye started to twitch. I started turning into the Hulk.
So, I called em, and talked to a sweet girl named Margaret. She told me theres nothing she can do, that I should talk to the point of contact with the employer.
So, I sent him an email today.
Now, this is my problem. By rights, I should cancel the contract, curse their mothers name, and set fire to the phone. However, I really like the phone, and the monthly bill likes that 20% discount. I hear good things, otherwise, about Verizon, so I’m holding off for now.
But damn. I hate hate hate dealing with companies. Corporations are the American evil.
Discuss amongst yourselves. I need to find some gasoline and a match, just in case…
